Privacy policy

 

Privacy Policy

Effective Date: 11th February 2026

JAXX Technologies Limited (“JTL”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding personal and business information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, products, or services.

By using our website or engaging our services, you agree to the practices described in this policy.

Information We Collect

We may collect personal and business information including, but not limited to:

  • Name and company name

  • Email address

  • Phone number

  • Billing and mailing address

  • Payment information (processed via third-party providers)

  • Technical information such as IP address, browser type, and device data

  • Information submitted through contact forms or service inquiries

For managed services clients, we may also have access to network, system, or infrastructure-related data strictly for the purpose of providing contracted services.

How We Use Information

We use collected information to:

  • Provide and manage our services

  • Process orders and payments

  • Respond to inquiries and support requests

  • Send invoices, quotations, and service updates

  • Improve our website and service offerings

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade personal information to third parties.

Data Security

JTL implements appropriate technical and organisational security measures to protect information from unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

Third-Party Services

We may use third-party service providers for payment processing, cloud hosting, analytics, licensing, or communication tools. These providers process data in accordance with their own privacy policies.

JTL is not responsible for the privacy practices of third-party platforms.

Data Retention

We retain information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Client system access data is retained only as required to provide contracted services.

Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of personal data where legally permissible

Requests may be submitted using the contact information below.

Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance user experience and collect analytical data. You may adjust browser settings to refuse cookies, though this may impact website functionality.

Confidentiality for Managed Clients

For clients under managed service agreements, JTL treats all client systems, credentials, and operational data as strictly confidential and uses such access solely for authorised service delivery.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Updated versions will be published on our website with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

JAXX Technologies Limited
Email: info@jaxxtechtt.com
Phone: +1 (868) 314-9866
Website: https://jaxxtechtt.com